New public safety software to be purchased

As published in the Record Journal Thursday June 27, 2013

By Andrew Ragali
Record-Journal staff
aragali@record-journal.com
(203) 317-2224
Twitter:@AndyRagz

WALLINGFORD - At the request of Police Chief Douglas Dortenzio, the town will spend nearly $600,000 for new public safety software. It will replace aging software that controls police, fire and medical dispatching as well as investigative and administrative functions, Dortenzio said.

The software will be purchased from New World Systems. The department has spent about $1 million on technology from that company over the past 15 years, Dortenzio said, and has been happy with its service. The technology works together and cannot be interfaced with software from other companies, Dortenzio said.

The Town Council approved a bid waiver Tuesday to allow the department to continue buy equipment from New World Systems. The item was added to the agenda Tuesday night by waiving a rule. Several councilors wondered why they were first being told about the bid waiver that night.

“It was an oversight that it didn’t appear on the agenda,” said Mayor William W. Dickinson Jr. “They bid the hardware, but they didn’t want to bid the software because they wanted to stay with New World Systems.”

Network hardware was publicly bid last month, Dortenzio said, and the costs came to $180,431.

The bid waiver passed on a 6-3 vote, with Jason Zandri, Nick Economopoulos and Craig Fishbein dissenting.

Zandri said a newer product could bring bigger savings. Dortenzio said the software replacement is a piece of a larger system that would cost far more to replace than the $1 million invested over the last 15 years.

“You’d have to come up with four or five times the money I’m asking for tonight,” Dortenzio said to the council.

Dortenzio said he was approached by New World Systems two years ago and was asked to purchase new software. The department put off the purchase, he said, “because it makes more financial sense now.” “I don’t know that another vendor couldn’t meet our needs,” Zandri said. “There’s nothing else to compare it too.”

While Fishbein agreed that new software needed to be bought, he was upset that Dortenzio went about soliciting a draft contract with New World Systems without telling the council.

“I don’t think that’s the procedure that should be followed,” Fishbein said. “It was my understanding you come before the council first to get permission to engage.”

Dortenzio said he communicated with New World Systems for six months to develop contract language.

“When I’m hearing these things are going on, I don’t think that’s the process,” Fishbein said.

Economopoulos also weighed in, saying “I just find this not the right way of doing business.”

Dickinson supported Dortenzio’s request.

“I fully support the efforts of the department to upgrade and proceed forward in a logical and efficient way,” Dickinson said.

To his knowledge, the mayor said, the town has never put to bid software for any department. Software has always been purchased through bid waivers, he said.

“I understand the importance of this, and sometimes the importance has to be the overriding factor of what we do,” said Town Council Chairman Bob Parisi.

“It’s just too critical of a system to shop around right now,” Councilor John Sullivan said.

Town Councilors John Le-Tourneau, Tom Laffin and Vincent Cervoni also said Tuesday night that they were comfortable with the bid waiver and had faith in Dortenzio’s work.

When questioned by Sullivan Tuesday night, Dortenzio called the new software a “premier product.”

Fishbein said he doesn’t “see it as a premier product if only a handful of towns in the state use it.”

Dortenzio said Berlin, Newtown, Waterbury, East Hartford, and Cheshire have the same software. The product isn’t more widespread in the state, Dortenzio said, because not all departments provide the same level of service. A cheaper product could be purchased, he said, but it would provide only one-third of the current software’s capabilities. Since correctly dispatching emergency vehicles is important, Dortenzio said he’d rather spend more money for a better system.

The council approved transferring $120,425 left over from the regular wages account and $475,506 from the town’s surplus to the department for the new software. Zandri and Economopoulos voted against both items.

With the new system, maintenance costs will decrease, Dortenzio said. Annually, the department will pay $119,212 in maintenance under a new contract with the company, $18,000 less than the current contract, he said.

Waivers leave two with bitter taste

As published in the Record Journal Wednesday June 19, 2013

By Andrew Ragali
Record-Journal staff
aragali@record-journal.com
(203) 317-2224
Twitter:@AndyRagz

WALLINGFORD - At the Town Council’s June 11 meeting, 54 bid waivers — from nine departments and one miscellaneous item from the mayor — were on the consent agenda, which is used to quickly deal with items that normally don’t warrant discussion. But not all councilors agree that bid waivers are good business.

“This is the start of the next (fiscal) year, so we have ongoing contractual issues for most of these, if not all of them,” Mayor William W. Dickinson Jr. said. “You want to start the new year able to pay bills and utilize services without having to come before the council with every issue.”

All the bid waivers were approved, but two councilors voted against them.

“This bid waiver thing, I don’t like,” Jason Zandri said.

Zandri, a Democrat, is running against Dickinson, a Republican, in the upcoming mayoral race. Town Councilor Nick Economopoulos, a Democrat, also voted against the waivers.

“I’m just not going to go with that,” Economopoulos said.

There’s a chance that, if certain services are put out to bid, the town could save money, Zandri said.

An example he used earlier this week is the Independence Day fireworks. The fireworks are no longer funded by the town, but were four years ago. Zandri said the town went out to bid for the show every year and always used the same vendor, paying about $40,000 a year. But now, Zandri said, he raises money through his own efforts, and can put on the same event for about $25,000 by using different vendors.

“Just because it’s something we’ve always done for simplicity’s sake, why not once in a while pick apart all of these to see if we can save something?” Zandri asked.

The town looks to waive the bidding process because, in certain circumstances, “only one vendor can provide the service,” Dickinson said. Such services included in the latest round were computer maintenance and telephone services, he said.

The mayor gave an example. If the town had a truck that could only be serviced by one company, he said, there’s no point in putting the job out to bid again.

Dickinson said there is history and rationale behind every waived bid.

Councilor John Sullivan, a Democrat, said he understands Zandri’s point, but added, “there’s a time and place for bid waivers, obviously.”

Sullivan said that if Zandri and Economopoulos were concerned, they should have had the bid waiver items removed from the consent agenda. Councilors can request before council meetings that items be removed from the consent agenda.

Councilor John LeTourneau, a Republican, said the town is always looking to save money. He said he feels confident that if there were a way to save money by putting services out to bid, it would have already happened.

“It’s not stuff you’re going to find big price variances in,” Councilor Vincent Cervoni, a Republican, said of services for which bids were waived.

Councilor Craig Fishbein, a Republican, said he has objected to specific bid waivers before, but had no issue with the waivers passed last week.